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Conference Speakers Erik Aeyelts Averink Erik Aeyelts Averink is President Products & Solutions at Tridion. He joined the company in 2004. Prior to joining Tridion in 2004, Erik was a partner at the venture capital firm Gilde IT Fund. During his 11 years at Gilde, he focused primarily on investing and supporting software companies in Europe and the US. While at Gilde, Erik invested in Tridion in 2000 and was on the Board of Tridion from 2000 – 2004. Erik holds Master’s degree in Economics from the Erasmus University in Rotterdam.
Joseph Bachana
Joseph Bachana is President and Founder of DPCI, an interactive technology agency that delivers integrated Web content management, digital asset management, and online collaboration software solutions for organizations that need to publish content across a range of channels. Mr. Bachana began his career in the late 1980's at the New York Times in its Production Technology Group. He furthered his career at the Associated Press as technical services manager for AP AdSend, the digital delivery system from advertisers to AP member newspapers. Mr. Bachana went on to be senior Project Manager at I.M.A.G.E. Inc, then Senior Account Manager at Inacom, before founding DPCI in April, 1999. A native of New York, Mr. Bachana is a graduate of both Brown (BA) and Columbia (GS) Universities and holds PMP certification from the Project Management Institute. Mr. Bachana serves on the editorial board of Palgrave-Macmillan's Journal for DAM, is a guest lecturer on Multi-Channel Publishing, Content Management and Digital Asset Management at the Rochester Institute of Technology, Henry Stewart Symposium, AIIM, Gilbane, and other industry conferences. Nora Barnes
Nora Ganim Barnes earned a Ph.D. in Consumer Behavior from the University of Connecticut and is a Chancellor Professor of Marketing and Director of the Center for Marketing Research at the University of Massachusetts Dartmouth. Nora has worked as a consultant for many national and international firms including the National Pharmaceutical Council, the National Court Reporters Association, and the Board of Inquiry of the British Parliament, Scotts Lawn Care Co, Distilled Spirits Council of the US and others. Working closely with businesses in the Northeast US, Nora and her students have provided marketing research assistance to over 200 small businesses.
Geoffrey Bock
Geoffrey Bock is the Lead Analyst for the Gilbane Group's Collaboration & Social Computing Consulting Practice. He focuses on a broad range of collaboration technologies, including enterprise applications of wikis, blogs and other social media. An analyst and author with over twenty- five years industry experience, he tracks how organizations create, organize, and manage business information to sustain profitable relationships. He advises software companies, end-user organizations, and government agencies in areas of business planning, technology innovation, and operational excellence.
Noah Broadwater Noah Broadwater is the Vice President for Information Services at Sesame Workshop. Noah oversees both the operations and the strategy for Sesame's technology. He is widely known as a technology innovator, and has been featured in several recent articles in Network World, Computer World, CIO.com and elsewhere about contemporary uses for Virtualization, Open Source, and Identity Management. He is currently leading Sesame’s re-launch of their broadband site (www.sesamestreet.org and www.sesameworkshop.org) using open source CMS technologies. After receiving his MBA in 2000, Noah provided consulting services for The New York Times, Canon, Wyeth and other companies. He has been a member of advisory councils to Microsoft, Oracle, and Sun and serves as a advisory strategist to Novell and IBM. Jeff Catlin
Leonor Ciarlone
Leonor Ciarlone is the Lead Analyst for the Gilbane Group's Globalization Consulting Practice where she is also a contributer to the practice's blog (http://gilbane.com/globalization/). Leonor also covers BPM. Leonor brings over 15 years of experience analyzing, designing, and developing content-centric applications in a variety of industries including manufacturing, insurance, and software development. She served as an analyst and information architect from 1986 to 1999 for companies such as FM Global, Commercial Union Insurance, EMC Corporation, Inso Corporation, Intellution, Inc., and General Cinema Corporation. From 1999 to 2003 Leonor was a Senior Consultant with InfoTrends/CAP Ventures, a worldwide market research and strategic consulting firm for the digital imaging and document solutions industries. In this capacity she provided personalized market research and strategic consulting to companies that invest in, provide, or implement content-driven technologies and solutions. Her deliverables included market trends analysis, competitive intelligence, strategic and tactical marketing services, and technology assessment services to a variety of vendor and corporate clients. Leonor has provided numerous presentations on XML and related standards for various technical communication conferences, written articles for magazines and organizations including EMedia, eContent, and IEEE, and has judged local and international technical documentation competitions. She is a past president of the Boston Chapter of the Society for Technical Communication and has won multiple awards from chapter competitions. She earned a B. A. Degree in Journalism from the University of Massachusetts in Amherst. Jeff Cram
Jeff Cram co-founded ISITE Design in 1997 and heads up ISITE Design Boston as its Managing Director. Cram has played an integral role in establishing the agency as a national leader in Web strategy, design and technology services. Cram has consulted for companies including Siemens, Xerox, Nike, Nintendo and WebTrends. He is a frequent speaker at national conferences on topics including Web analytics, search engine marketing and Web usability. Prior to ISITE Design, Cram worked for Nike as a Web communications consultant and led Web initiatives for WebTrends, the market leader in Web analytics solutions. Cram resides in Cambridge, Massachusetts and holds a Bachelor of Arts degree in Communications from Linfield College. Guy Creese
Andrew Draheim
Andrew Draheim is an independent Globalization Consultant. The client portfolio of his consulting firm, Dig-IT!, include The World Bank, The World Conservation Union, several localization service providers, and others. Andrew has 18 years of international experience in managing operations in publishing, electronic publishing and localization worldwide. He helps international companies to manage and implement change by assisting them in understanding the individual challenges of their organizations, identifying the technology needed to address them, and by effectively implementing these solutions. Andrew completed the implementation of five localization production hubs in developing countries for the World Bank and developed the global publishing strategy of the World Conservation Union. As Translation Manager at The World Bank, he implemented and managed one of the world’s largest Globalization Translation Management System (GTMS) installations. He is co-author of the best practice guide for implementing global content management systems (CMS) published by the Localization Industry Standard Association (LISA), and he facilitates workshops on CMS. Andrew has also served as Managing Director for Central & Eastern Europe for Berlitz GlobalNet and Managing Director of HEP, the electronic publishing arm of the Holtzbrinck Publishing Group that includes Scientific American, Henry Holt, St. Martin’s Press, Farrar Straus and Giroux, as well as Handelsblatt.
Michael Edson Michael Edson is the Director of Web and New Media Strategy at the Smithsonian Institution. He has been involved in practically every aspect of technology and new media at the Smithsonian, including digitization, public access to collections, networking, place-of-business applications, programming, project management, multimedia design and production, mobile platforms, Web and data strategy, and citizen-created content. Michael was the founding director of the Smithsonian’s first blog, Eye Level (eyelevel.si.edu).
Angela Foster Elizabeth Foughty Dan Galvez Chip Gettinger Frank Gilbane
Frank Gilbane has been writing about, organizing conferences on, and consulting to Fortune 2000 companies and government agencies on information management technology since the early 80s. Frank is President & CEO of the analyst and consulting firm Gilbane Group, Inc., and organizes the Gilbane Conferences. Frank is also a Managing Partner at Lighthouse Seminars LLC, a producer of educational events for IT. Frank was a member of the Board of Directors of market research and consulting firm CAP Ventures (now Questex/InfoTrends), Inc. and the founding Director of their Dynamic Content Software Strategies service. Frank was the founder and former president of Publishing Technology Management, Inc., a founder (with Yves Stern and Guy Fermon) of the French firm TechnoForum SARL (now owned by Reed Exhibitions), and co-founder of the Documation conferences in North America and Europe. He has held various positions in software development, marketing, and senior management at Texet Corporation and Quadex Corporation. He was a founding member of the Board of Advisors to SGML Open (now OASIS), is a past member of ANSI, ISO, and CALS Standards Committees where he was an independent expert working on SGML markup language and style sheet technologies, the Graphic Communications Association (GCA), numerous editorial advisory and corporate boards, and a recipient of the GCA's TechDoc award. Frank has a BA in Philosophy from Boston University, and an MA in Philosophy from Tufts University
Paul Gillin John Girard Seth Gottlieb
Seth Gottlieb leads the Content Management and Collaboration Practice of Optaros, a consulting and systems integration firm that helps enterprises solve IT business problems by providing services and solutions that maximize the benefits of open source software. With 10 years of IT and technology experience in both software and professional services, Seth has helped numerous companies improve the efficiency and effectiveness of their content management and publishing processes. Seth has written articles on content management and is a member of the 2005 Board of Directors of Content Management Professionals a membership organization of practitioners, consultants, and representatives from the software industry that fosters the sharing of content management information, practices, and strategies. Yogesh Gupta
Yogesh Gupta was appointed President and Chief Executive Officer of FatWire Software in August 2007. Yogesh oversees all global operations of the company, including sales, marketing, development, finance and professional services. He also serves on FatWire's Board of Directors. A customer focused and visionary technology executive, Yogesh brings over two decades of experience in product development, marketing, strategy, planning and business development to FatWire. Prior to FatWire, he held increasingly responsible senior management roles at CA (NYSE: CA), most recently as Senior Vice President and Chief Technology Strategist. His other roles at CA included five years as Chief Technology Officer, SVP of Worldwide Product Marketing, SVP of Strategic Planning, as well as General Manager of CA's $2 billion distributed product portfolio. In 2004, Yogesh was selected by InfoWorld as one of the 25 most influential CTO's worldwide. Before CA, Yogesh held technical and management roles at various companies including Cullinet Software and Burroughs Corp. A recognized expert in emerging technologies and industry trends, Yogesh is a published author and much sought-after speaker who regularly presents to audiences ranging from CIOs to CTOs, to industry analysts, financial investors and the media. He also serves on the boards of multiple industry and academic consortia. Yogesh holds a Bachelors degree in Electronics Engineering from the Indian Institute of Technology in Madras and a Master's degree in Computer Science from the University of Wisconsin. Heather Hedden
Heather Hedden is an information taxonomist with Hedden Information Management. She previously worked as a senior vocabulary editor at Gale (formerly part of Thomson) and then as an independent taxonomy and indexing consultant through Hedden Information Management. Heather is author of Indexing Specialties: Web Sites, published by Information Today and has written articles for EContent, Intranets, The Indexer and various other publications. She teaches continuing education workshops in taxonomy creation and web site indexing through Simmons College Graduate School of Library and Information Science. Heather is a the founder and manager of the Taxonomies & Controlled Vocabularies Special Interest group of the American Society for Indexing, is the past manager of the Web Indexing SIG, and is past-president of the New England Chapter of the American Society for Indexing. Ulrich Henes Ben Kiker John Kreisa John Landwehr
As Director of Adobe’s Security Solutions and Strategy group, John Landwehr is responsible for overseeing the company’s enterprise information assurance solutions for securing the entire information lifecycle. He has held positions at NeXT, Apple Computer, and Gemplus, and his experience includes application servers, smart cards, virtual private networks, digital signatures, as well as rolling out a large credit card project. A popular speaker at industry and government conferences, Mr. Landwehr is a recognized expert in information security. He has presented testimony to the United States Congress on electronic commerce and security issues, is a Board of Directors member of the San Francisco Bay Area Infragard Chapter, a board member of the Enterprise Authentication Partnership, a Certified Information System Security Professional (CISSP) and a graduate of Northwestern University. Mary Laplante
Mary Fletcher Laplante manages Gilbane Group Vendor and Enterprise consulting and services. Mary also contributes to the Globalization Consulting practice and blog at http://gilbane.com/globalization/. She brings broad information technology marketing experience to the task of helping companies introduce new products. Ms. Laplante is a Partner Fastwater LLC, and was the first Executive Director of the industry consortium now known as OASIS (Organization for the Advancement of Structured Information Standards). OASIS provides a forum for the development of open e-business standards, typically built around XML. Before helping in the creation of OASIS, Ms. Laplante developed and managed her own consulting practice providing marketing and technical expertise in publishing-related applications and technologies. She has held executive and senior positions at several publishing software companies; she was President and Chief Operating Officer for Cygnet Publishing Technologies, Incorporated; Vice President of Marketing for Avalanche Development Company; and Vice President and Senior Product Manager at Scribe Systems, Inc. Prior to forming Fastwater, Ms. Laplante was a Director in the Document Software Strategies Group at CAP Ventures, Inc., a strategic consulting and research company that covers the markets for document technologies. Ms. Laplante is a frequent speaker at industry events like The Gilbane Conferences, Internet World, The Seybold Seminars, and the Gartner Group Internet Electronic Commerce conference. David Lee
David Lee is eBusiness Manager, 3M Company. 3M Company sells more than 60,000 products in more than 200 countries, and manages content in more than 40 languages. A single global enterprise data warehouse drives portals for Sales Representatives, eCommerce websites, Channel Partner extranet sites, Customer Service systems, industry data pools, and Technical Inquiry applications. Simple math shows that managing this much content requires that "less" truly must be "more". David founded and manages 3M's Global Content Services organization, which provides internal digital asset (DAM), product information (PIM), enterprise content management (ECM), and translation technology services to 3M's subsidiaries all over the world, and coaches its global businesses on content management strategies. David consults internationally within 3M about strategies to manage very large amounts of detailed information, while providing countries, businesses, and applications the customized content which they require. David holds a Bachelors degree in Quantitative Economics and Decision Science from the University of California at San Diego, and a Master's of Business Administration with a concentration in Information Management from the University of Texas at Austin. Prior to his role at 3M Company, David various IT roles at Ford Motor Company and at Procter & Gamble. David H. Lipsey David Lipsey is the Managing Director for FTI’s Media & Entertainment practice and is based in Washington, DC. Mr. Lipsey has over 25 years of experience in the diversified media and entertainment sectors, including newspapers, magazines, trade and technical publishing, commercial printing, syndication services, cable, broadcast and studio work. He joined FTI in 2008. With his extensive content industry background, he has worked across the sector on diverse advertising, physical and digital distribution projects, digital asset and enterprise content management, content governance and content monetization strategies and projects. He is widely known as an innovative thought leader and speaker on contemporary content issues, including current work on digital revenue assurance and “prospering in the era of digital media” for the media and entertainment community. During the course of his career, Mr. Lipsey has been engaged with complex organizational and software / technology projects for numerous media companies. Prior to joining FTI, Mr. Lipsey was the Industry Principal for Media & Entertainment at SAP. Before joining SAP, Mr. Lipsey was one of the founders of Artesia Technologies, a highly regarded provider of digital asset management software (now a division of Open Text). Mr. Lipsey contributed directly to much of the original “ground level” understanding of the importance of digital content. He was the Vice President for Media & Entertainment at Artesia. Before Artesia, Mr. Lipsey began his media career on work with New York Times on the roll-out of the NYT National Edition. Subsequently he joined Publishing Business Systems (acquired by DTI Inc.), a leading provider of newspaper circulation, advertising, accounting and other business software. Prior to leaving for Artesia, he was the Vice President for Strategic Business Development, responsible for the company’s wide-ranging newspaper group relationships John Newton Glenn McInnis Curt Monash Lynda Moulton
Currently Lead Analyst for Enterprise Search for The Gilbane Group, Lynda Moulton is also a consultant on information technologies and knowledge management. She has over 30 years of experience using and implementing search technologies, and developing technology-based solutions for managing enterprise content. Following employment at Union Carbide Corporation and Arthur D. Little, Ms. Moulton founded Comstow Information Services in 1980 to develop database technology for enterprise content management, a software application, BiblioTech?. She is also a leader in the Boston KM Forum, which holds semi-monthly meeting in the greater-Boston area. She is widely published and a frequent speaker at conferences and seminars. Her current thinking and research commentary on search can be seen at: http://gilbane.com/search_blog/ and other projects and writings are at http://www.lwmtechnology.com.
Steve Paxhia At The Gilbane Group, Steve leads a consulting practice focused upon the strategies and technologies employed by commercial and enterprise publishing professionals. He assists small publishing technology company's turn their ideas into profitable businesses and larger companies in assessing their strategy and current performance and then helping to accelerate their growth. In the past ten years, Steve has worked with more than 30 companies by helping refine their strategic plans, raise capital, devise go-to-market plans, and make and integrate acquisitions. Steve also mentors a number of CEOs and offers training on board meeting preparation. Before joining the Gilbane Group, Steve founded several successful consulting Practices and served as Chairman of Rovia - A start-up that developed secure fully featured e-books for the college market. Steve has considerable experience with custom publishing, licensing of intellectual property, electronic publishing work flow and technology, and EDI. He was the founder of the publishing industry's Pubnet e-commerce and information system. Before that, Steve was CEO of Inso Corporation. Under his leadership, Inso grew from a 35 person division of Houghton Mifflin Company to a 1000 person public company with sales of $100 million dollars. Steve led the IPO and two subsequent offerings and led the company through 10 successful acquisitions. He also established a comprehensive mentoring program to develop promising young managers into capable executives. Before Inso Corporation, Steve ran Berlitz Translation Services for three years providing him with significant experience in running service businesses and dealing with international clients. Previous to Berlitz, Steve held a series of progressively responsible Sales and Marketing positions at Macmillan Publishing Company culminating in the role of Marketing Vice President. Steve has served on the Boards of SpyGlass and Mathsoft and is Deploy Solutions - a developer of Human Resources technology. Steve also sits on several non-profit boards. Steve holds a Bachelors degree from SUNY Cortland and an MBA from RIT. He has spoken on numerous industry panels and has presented to area forums for aspiring entrepreneurs. Sid Probstein Sid Probstein is currently Chief Technology Officer at Attivio, responsible for technology strategy and innovation. Sid brings to Attivio more than 15 years experience leading successful engineering organizations and building complex, high-performance systems. Previously, he was CTO at GCi, where he headed up development of the company's next generation commerce platform. He also served as Vice President of Technology at Fast Search & Transfer, where he developed next-generation search, text mining and multimedia capabilities, and applied them for some of the world's most interesting companies. Sid also served as VP, Engineering at Northern Light Technology, where he produced the very first enterprise version of the award-winning search engine; Director of Software Engineering at Freemark Communications, where he helped implement the first "free" email service; and Principal Architect/System Manager at John Hancock Financial Services, where the integrated sales illustration and client management system he designed was featured as a Microsoft Solution-in-Action case study. Prabhakar Raghavan
Prabhakar Raghavan has been the head of Yahoo! Research since 2005. His research interests include text, Web mining and algorithm design. He is a consulting professor of computer science at
Kathleen Reidy Kathleen has almost a decade of experience in the content management, portal, and search industries. Mostly recently, she has been an independent consultant and writer, working for publications including Portals Magazine, eContent Magazine and The Gilbane Report, as well as for software vendors including BEA and FatWire. Kathleen previously held product management and product marketing positions in Sun Microsystems's software division, managing search, portal, and content management technologies and partners. Prior to joining Sun, she spent four years as an analyst at Giga Information Group (now part of Forrester Research), where she rose to lead Giga's coverage of the enterprise portal, search, content aggregation, and information management markets just as content management and portals grew from almost nothing to become an integral part of the infrastructure software stack. Kathleen has a Masters in Library and Information Science from University of Rhode Island and a BA in History and Political Science from University of Massachusetts.
Bill Rosenblatt
Bill Rosenblatt is is a Senior Analyst in the Gilbane Group's Publishing Technology & Strategy Consulting Practice, and a recognized authority on digital media technologies, including content management, digital rights management, cross-media publishing, and content production systems, as well as on issues related to intellectual property in the online world. He has written several articles and contributed to technology standards initiatives in these areas, and he is the author of Digital Rights Management: Business and Technology (John Wiley & Sons) and managing editor of the Jupitermedia newsletter DRM Watch. He was one of the architects of the Digital Object Identifier, an emerging standard for online content identification and digital rights management. Before founding GiantSteps, Bill was Chief Technology Officer of Fathom, a knowledge destination web site for lifelong learners sponsored by Columbia University, the London School of Economics, Cambridge University Press, the New York Public Library, and other scholarly institutions. Bill defined Fathom’s content and e-commerce technology architecture and built its technology infrastructure. Bill’s publishing industry experience includes stints at McGraw-Hill and Times Mirror Co. (now part of Tribune Co.). Before joining Fathom, he served as VP of Technology and New Media for McGraw-Hill's trade magazine division, where he was responsible for implementing the business’ vertical market web portal strategy, including AviationNow.com, an information portal for the aviation industry. At Times Mirror, as Director of Publishing Systems, Bill implemented content management systems for many of Times Mirror's newspaper, book, and professional information publishing businesses, and helped develop the editorial system architecture for MDConsult, a web service for physicians. At Sun Microsystems, Bill served as a technology strategy consultant to Sun’s major media and publishing customers and did business development for Sun's video server product line. Then, as Market Development Manager for Media, Entertainment, and Publishing, he defined Sun’s market strategy for the industry and built alliances with software vendors who serve it. His career in digital media began at Moody's Investors Service, the bond rating agency, where he developed a pre-web-era architecture for electronic publishing of Moody’s credit reports. In addition to Digital Rights Management: Business and Technology, he is an author of three technical books for the publisher O'Reilly & Associates, which have been translated into French and Japanese; and he was a contributor to the book Electronic Publishing Strategies, published by Pira International Ltd. in the UK. He has been quoted in The New York Times, US News & World Report, Der Spiegel, The Globe and Mail, Australian Financial Review, Electronic Times (South Korea), Billboard, Editor & Publisher, Information Today, and on NPR's All Things Considered. He holds a B.S.E. with honors in Electrical Engineering and Computer Science from Princeton University and an M.S. in Computer Science from the University of Massachusetts, and he has had executive education at Harvard and University of Southern California business schools. Bill is a member of the Gerson Lehrman Group Media Council. Andrew Savikas
Andrew Savikas is the Director of Publishing Technology at O'Reilly Media, and is the General Manager of O'Reilly's Tools of Change for Publishing division, which spreads the knowledge of publishing innovators in person, online, and in print. He blogs at toc.oreilly.com, and is also a regular contributor to the O'Reilly Radar blog. In addition to serving as Program Chair for O'Reilly's TOC Conference (scheduled for February 9-11 in New York) Andrew has worked on several key publishing technology initiatives at O'Reilly, including the design and deployment of an open-standards-based XML content distributionplatform. Andrew is an advisor to Safari Books Online, O'Reilly's joint venture with Pearson Technology Group. His recent work has also included helping to plan O'Reilly's ebook and digital publishing strategy. Andrew holds a B.S. in Media Studies from the University of Illinois at Urbana Champaign, and an MBA from Northeastern University in Boston. He is a frequent speaker at publishing and content management conferences, and is also the author of "Word Hacks: Tips & Tools for Taming your Text".
Thomas Schaefer Shawn Shell
Shawn Shell is the founder and Principal consultant at Consejo, Inc., a firm specializing in the development of information worker solutions. Shawn has spent almost twenty years in the information technology field. He has a broad range of experience, from help desk management to consulting practice management. He brings both the tactical experience of an inside IT professional, with the broad, strategic experience of a senior consultant. For the last seven years, Shawn has concentrated on the development of portal, collaboration and content management solutions using primarily Microsoft technologies, including SharePoint, Office, Groove, Content Management Server and custom ASP.NET applications. Prior to founding Consejo, Shawn held various management roles at Dell, Inc. Dennis Shirokov Jerry Silver Jerry Silver has over 20 years of IT experience, specializing in content management, collaboration, database and application modeling and design, application architectures, XML, and Web technologies. He has been a featured speaker on these topics at numerous industry conferences and a guest lecturer at several Computer Science faculties. Jerry spent 15 years at Oracle in a variety of technical roles, most recently as Principal Product Manager of Oracle Application Server Portal. He also served as Director of Product Strategy with content management vendor NCompass Labs, now part of Microsoft. Currently, Jerry is Director of Product Management with Blast Radius XMetaL. Bill Trippe
Bill Trippe is a Senior Analyst at the Gilbane Group, and President of New Millennium Publishing, a Boston-based consulting practice formed in 1997. Bill has more than 20 years of technical and management experience in content management, XML, and related technologies. He specializes in large-scale applications of content management technology, working with publishers who are typically converting extensive legacy databases and systems into more contemporary, open technology. He brings a unique blend of strategic and hands-on knowledge of the products and trends that are shaping the publishing and content technology marketplace. At The Gilbane Group, Bill covers trends and technologies in the content management industry and develops conferences and tutorials on XML and content management. He is a sought-after speaker and author in the XML field, and is the XML columnist for Transform, a Consulting Associate with the consulting and market research firm CAP Ventures, and a regular contributor to the magazine, EContent.
Melissa Webster
Melissa Webster serves as a Program Vice President within IDC's Content Technologies research group. This group’s research programs track, analyze, and forecast markets and trends in document and content management software and services, search engines, text mining, categorization and other information retrieval technologies, authoring tools, XML, rich media asset management, and digital rights management. They also cover the online content market, providing information on emerging technologies and trends of interest to content providers and aggregators. Ms. Webster is the primary analyst for content management, document management, and digital asset management systems; authoring tools; and digital media. Ms. Webster has more than 20 years of experience in the software industry with enterprise software vendors and internet companies ranging from the Fortune 500 to venture-backed startups. She has held senior management positions in marketing, business development, and product development at Oracle, Information Builders, Object Design, RetailExchange, FairMarket, and UniSQL, and has a strong background in object-oriented and multimedia databases, XML, user interface design, and application infrastructure technologies. Ms. Webster formerly led IDC’s Application Life-Cycle Management research program. Ms. Webster holds a B.A. degree from Wellesley College.
Jeff Whatcott Tony White
Tony White is the Lead Analyst for the Gilbane Group's Web Content Management Consulting Practice, and contributor to the Web Content Management blog (http://gilbane.com/web_content_management_blog/). Over the past ten years, Tony White has been an analyst at both Giga Information Group (now Forrester Research) and the Yankee Group, and has served in senior marketing roles at Interwoven and BroadVision. More recently, Tony has founded Ars Logica, Inc., a high-tech marketing and advisory firm offering a range of strategic and tactical marketing services to software vendors and providing needs-analysis/product-selection support to enterprise clients. In addition to hosting and speaking at analyst, vendor, and user conferences across Europe, North America, and Asia-Pacific, Tony has delivered competitive analyses to the sales forces of companies such as Hewlett-Packard, IBM, and BEA. His clients have included Adobe Systems, Bristol-Myers Squibb, Ford Motor Company, JPMorgan Chase, Qantas Airways, Siemens, and numerous other Global 2000 companies. Nathan Williams
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