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Conference Speakers Erik Aeyelts Averink Erik Aeyelts Averink is President Products & Solutions at Tridion. He joined the company in 2004. Prior to joining Tridion in 2004, Erik was a partner at the venture capital firm Gilde IT Fund. During his 11 years at Gilde, he focused primarily on investing and supporting software companies in Europe and the US. While at Gilde, Erik invested in Tridion in 2000 and was on the Board of Tridion from 2000 – 2004. Erik holds Master’s degree in Economics from the Erasmus University in Rotterdam.
Nate Aune
With a formal education in computer science, Nate has always been intrigued with utilizing cutting edge technology to find solutions to everyday problems. He has been helping organizations with their IT needs since 1999 through his company Jazkarta, based in Boston, MA. As founder of the Plone4Artists project, Boston Plone Users Group and member of the Plone Foundation Board, Nate is very active in the Plone community. Nate regularly gives talks at conferences and organizes sprints where developers come together from all over the world to code and share ideas. Nate wears many hats at Jazkarta but his primary role is handling business development and customer relationships. Read his blog at nateaune.com. Or link to him on LinkedIn, Facebook, Twitter. Elie Auvray Elie Auvray co-founded Jahia project in 2002 and is currently acting as President of the Board and CEO. In 1996, Elie founded Voice, a software vendor, pioneer in easy to use web application development with Vivendi Group as first customer. In 1999, Voice merged with the company of the former President EMEA of Cisco in order to create a global software provider, Reef Internetware. Working closely with the CEO, Elie was General Manager for Reef France, first country in term of sales (overachieving sales objectives 7 quarters in a row) and built the first US sales team in San Francisco. Then, Elie lead the Europe Presales organization, developing and supporting the company partners network. Reef successfully raised 85 million of euros in 2001 from international venture capitalist (Goldman Sachs, 3i, Viventures). Reef Internetware IP has been acquired by Mediasurface in 2002. Elie owns a Master of Business and Tax Law and Contract Law and he is a graduate from the Business Law Institute (IDA) of Paris Joseph Bachana
Joseph Bachana is President and Founder of DPCI, an interactive technology agency that delivers integrated Web content management, digital asset management, and online collaboration software solutions for organizations that need to publish content across a range of channels. Mr. Bachana began his career in the late 1980's at the New York Times in its Production Technology Group. He furthered his career at the Associated Press as technical services manager for AP AdSend, the digital delivery system from advertisers to AP member newspapers. Mr. Bachana went on to be senior Project Manager at I.M.A.G.E. Inc, then Senior Account Manager at Inacom, before founding DPCI in April, 1999. A native of New York, Mr. Bachana is a graduate of both Brown (BA) and Columbia (GS) Universities and holds PMP certification from the Project Management Institute. Mr. Bachana serves on the editorial board of Palgrave-Macmillan's Journal for DAM, is a guest lecturer on Multi-Channel Publishing, Content Management and Digital Asset Management at the Rochester Institute of Technology, Henry Stewart Symposium, AIIM, Gilbane, and other industry conferences. Nora Barnes
Nora Ganim Barnes earned a Ph.D. in Consumer Behavior from the University of Connecticut and is a Chancellor Professor of Marketing and Director of the Center for Marketing Research at the University of Massachusetts Dartmouth. Nora has worked as a consultant for many national and international firms including the National Pharmaceutical Council, the National Court Reporters Association, and the Board of Inquiry of the British Parliament, Scotts Lawn Care Co, Distilled Spirits Council of the US and others. Working closely with businesses in the Northeast US, Nora and her students have provided marketing research assistance to over 200 small businesses.
Acquia is the second technology company Jay has (co-)founded, and is also his second commercial open-source effort (the previous having been Pingtel, which was acquired by Bluesocket in 2007.) Jay’s work passion is to build great companies that build things that users are passionately happy with. When not obsessing about products, he builds miles on his custom Serotta, is a rabid pro cycling fan (getting his news at VeloNews - a Drupal site!), and spends time under the headphones listening to and spinning all styles of house and trance music. Geoffrey Bock
Geoffrey Bock is the Lead Analyst for the Gilbane Group's Collaboration & Social Computing Consulting Practice. He focuses on a broad range of collaboration technologies, including enterprise applications of wikis, blogs and other social media. An analyst and author with over twenty- five years industry experience, he tracks how organizations create, organize, and manage business information to sustain profitable relationships. He advises software companies, end-user organizations, and government agencies in areas of business planning, technology innovation, and operational excellence.
Michael Boses Noah Broadwater Noah Broadwater is the Vice President for Information Services at Sesame Workshop. Noah oversees both the operations and the strategy for Sesame's technology. He is widely known as a technology innovator, and has been featured in several recent articles in Network World, Computer World, CIO.com and elsewhere about contemporary uses for Virtualization, Open Source, and Identity Management. He is currently leading Sesame’s re-launch of their broadband site (www.sesamestreet.org and www.sesameworkshop.org) using open source CMS technologies. After receiving his MBA in 2000, Noah provided consulting services for The New York Times, Canon, Wyeth and other companies. He has been a member of advisory councils to Microsoft, Oracle, and Sun and serves as a advisory strategist to Novell and IBM. Chris Brogan
Chris Brogan is a ten year veteran of using social media and technology to build digital relationships for businesses, organizations, and individuals. Chris speaks, blogs, writes articles, and makes media of all kinds at [chrisbrogan.com], a blog in the top 20 of the Advertising Age Power150, and in the top 100 on Technorati. Chris is also the cofounder of the PodCamp new media conference series, exploring the use of new media community tools to extend and build value. He currently serves as VP Strategy & Technology at CrossTech Media, an integrated media and events business. Chris frequently speaks at and attends marketing and social media events, sharing his passion for all things social media. Chris won the Mass High Tech All Stars award for thought leaders for 2008. He has been quoted in US News & World Report, The Montreal Gazette, Newsweek, and some other places. Neil Callahan
Neil Callahan is the Division President of 'mktg' Digital and runs 'mktg''s Business Development group. Prior to 'mktg', Neil was CEO and Founder of the Sitaro Group. Sitaro is a leading service provider of Marketing Resource Management solutions and currently provides marketing services and products to the Ad Council, Adobe, AT&T, Cisco, IBM, the NBA, SAP and Young & Rubicam. Prior to Sitaro, Neil was a Vice President of Strategy at Y&R / Wunderman and worked with clients to develop integrated marketing strategies, organizations, processes and technologies. He worked closely with clients AT&T, IBM and Citibank. Neil began his career with with Andersen Consulting (Accenture) in the Hight Tech Change Management practice. Neil worked with senior management at AT&T, Bell Atlantic, Sears and Digital Equipment on building marketing strategies, processes and infrastructures. Neil holds a Bachelor of Arts from the University of Chicago. John Carione John Carione is the Senior Product Marketing Manager for LiveCycle Security Solutions at Adobe Systems. He is responsible for sales and customer facing activities including field enablement, market and customer requirements, and partner ecosystem. Prior to Adobe, John worked at RSA and EMC Corporation where he worked in various product marketing and corporate development roles, most recently running Product Marketing for the RSA DLP solution. John was a member of the team that drove the RSA acquisition by EMC and then helped lead the acquisition of both Tablus (DLP) and Network Intelligence (SIEM) for RSA. He has received a B.S. in Engineering from the University of Notre Dame and an MBA from the Ross School of Business at the University of Michigan. David Carter
David provides the overall technology direction of the company and consults with our customers to align their internet strategy with their corporate objectives. David founded WebPartz Inc. which was acquired by iUpload in March of 2003. Prior to forming WebPartz, he spent 11 years at Microsoft where he had held various positions including Manager of Internet Strategy, Marketing Manager Knowledge Management, Content Management, and eCommerce products. In each of these roles he worked closely with large corporations rolling out the Microsoft platform and developing a business strategy. His last role was as Internet Strategy Manager where he oversaw sections of microsoft.com and Microsoft Canada's Intranet. Win Carus Win Carus is the Founder and President of Information Extraction Systems, Inc. He has more than twenty years of experience in the research, design, and development of multilingual text and speech natural language technologies for OEM and application markets: spelling correction, hyphenation, proofreading and grammar correction; language recognition; electronic dictionary and reference works; information retrieval; machine translation; speech recognition; and information extraction. He is an inventor on more than seventeen patents in the field of natural language processing. In recent years his research and development efforts have focused on the use of statistical, machine-learning, and corpus-based techniques and user feedback in speech and text processing applications. He was formerly Vice President, Research, of Dictaphone's Applied Language Technologies Group; Distinguished Scientist at Lernout & Hauspie, and Director of Research for Inso Corporation and the Software Division of Houghton Mifflin Company. Anne Casson
As a Principal Consultant in Molecular’s Content Management Practice, Anne Casson has worked in a broad range of industry verticals including retail, health care, manufacturing, and financial services. She brings a unique background which combines user experience design, project management, and content management knowledge. Her strengths include working with subject matter experts and engineers to develop taxonomies and restructure content for successful integration into a content management system, developing (and facilitating) training for business users on entering content into a CMS, as well as helping clients analyze and restructure business processes as they relate to web content lifecycles. During her eight-year tenure at Molecular she has served clients including The Boston Consulting Group, Corporate Express, BostonCoach, JPMorgan Invest, Putnam Investments, State Street Global Advisors, The Financial Times, and Analog Devices. Prior to joining Molecular, Anne spent five years working in the fields of interactive production and project management for the internal advertising agency at Fidelity Investments. Anne holds a BA in English Literature and Speech Communication from Ithaca College and certificates in Deaf Studies and American Sign Language/ English Interpreting from Northeastern University. Despite being a native New Yorker, she is a dedicated Red Sox fan. Anne lives in South Boston with her husband and son. Jeff Catlin
Jeff Catlin has over 20 years of experience in the fields of search, classification and text analytics products and services. He has held technical, managerial and senior management positions within a variety of companies including Thomson Financial and Sovereign Hill Software. His roots go back to the earliest days of search on the Internet, where he worked on the development and scaling of the Infoseek search platform. Prior to the formation of Lexalytics, Mr. Catlin acted as the General Manager for the unstructured data group of Astoria Software (formerly LightSpeed Software). He was responsible for sales, marketing and development efforts for the Knowledge Appliance, currently the Lexalytics Salience solution, and the iFocus products. Prior to joining LightSpeed, he was co-owner of PleasantStreet Technologies which produced a news-filtering product. Jeff and his partner were able to build a viable business and sell PleasantStreet Technologies to Chiliad Publishing in the fall of 2001. Mr. Catlin recently oversaw the merger of Lexalytics with Infonic’s Text Analytics Division to form a new company called Lexalytics, Limited. This new entity is the leader in sentiment analysis for enterprise applications. Jeff graduated from UMass Amherst with a degree in Electrical Engineering in 1987, and then worked on the GPS navigation system during its development phase. Kyugon Cho is the founder, president and CEO of Fasoo.com. He has more than 20 years of experiences in the software industry as a researcher and business development expert. Prior to Fasoo.com, he worked for Samsung SDS for eight years, the largest systems integrator in Korea. He established Open Solution Center, a center for recruiting new IT solutions for Samsung Group and developed new businesses in Knowledge Management, Public Key Infrastructure, Internet Banking and System Management. He also served as a researcher for Samsung Electronics prior to his Ph.D., where he developed network protocol emulators. He holds a B.S. and a M.S. in Electrical Engineering from Seoul National University, and a Ph.D. in Computer Engineering from Rutgers University. Leonor Ciarlone
Leonor Ciarlone is the Lead Analyst for the Gilbane Group's Globalization Consulting Practice where she is also a contributer to the practice's blog (http://gilbane.com/globalization/). Leonor also covers BPM. Leonor brings over 15 years of experience analyzing, designing, and developing content-centric applications in a variety of industries including manufacturing, insurance, and software development. She served as an analyst and information architect from 1986 to 1999 for companies such as FM Global, Commercial Union Insurance, EMC Corporation, Inso Corporation, Intellution, Inc., and General Cinema Corporation. From 1999 to 2003 Leonor was a Senior Consultant with InfoTrends/CAP Ventures, a worldwide market research and strategic consulting firm for the digital imaging and document solutions industries. In this capacity she provided personalized market research and strategic consulting to companies that invest in, provide, or implement content-driven technologies and solutions. Her deliverables included market trends analysis, competitive intelligence, strategic and tactical marketing services, and technology assessment services to a variety of vendor and corporate clients. Leonor has provided numerous presentations on XML and related standards for various technical communication conferences, written articles for magazines and organizations including EMedia, eContent, and IEEE, and has judged local and international technical documentation competitions. She is a past president of the Boston Chapter of the Society for Technical Communication and has won multiple awards from chapter competitions. She earned a B. A. Degree in Journalism from the University of Massachusetts in Amherst. Jeff Cram
Jeff Cram co-founded ISITE Design in 1997 and heads up ISITE Design Boston as its Managing Director. Cram has played an integral role in establishing the agency as a national leader in Web strategy, design and technology services. Cram has consulted for companies including Siemens, Xerox, Nike, Nintendo and WebTrends. He is a frequent speaker at national conferences on topics including Web analytics, search engine marketing and Web usability. Prior to ISITE Design, Cram worked for Nike as a Web communications consultant and led Web initiatives for WebTrends, the market leader in Web analytics solutions. Cram resides in Cambridge, Massachusetts and holds a Bachelor of Arts degree in Communications from Linfield College. Guy Creese
Guy Creese is Vice President and Research Director of Burton Group’s Collaboration and Content Strategies practice. He guides the practice’s coverage in the areas of collaboration (e.g., blogs, wikis, and social software), communication (e.g., e-mail, web conferencing, and instant messaging), and content management (e.g., web content management, enterprise search, and ontologies). He also specifically covers SaaS, office suites, and web analytics. He wrote the first in-depth analyst reports on Google Apps and the ODF/OOXML standards; he recently finished a report on alternatives to Microsoft Office (e.g., Corel WordPerfect, Google Apps, IBM Lotus Symphony, OpenOffice.org, Sun StarOffice, ThinkFree, and Zoho). Prior to joining Burton Group, Guy was an IT industry analyst, support engineer, product manager of operating systems, software developer, and served as Co-chair of the Standards Committee for the Web Analytics Association. Guy blogs at http://creese.typepad.com.
Andrew Draheim
Andrew Draheim is an independent Globalization Consultant. The client portfolio of his consulting firm, Dig-IT!, include The World Bank, The World Conservation Union, several localization service providers, and others. Andrew has 18 years of international experience in managing operations in publishing, electronic publishing and localization worldwide. He helps international companies to manage and implement change by assisting them in understanding the individual challenges of their organizations, identifying the technology needed to address them, and by effectively implementing these solutions. Andrew completed the implementation of five localization production hubs in developing countries for the World Bank and developed the global publishing strategy of the World Conservation Union. As Translation Manager at The World Bank, he implemented and managed one of the world’s largest Globalization Translation Management System (GTMS) installations. He is co-author of the best practice guide for implementing global content management systems (CMS) published by the Localization Industry Standard Association (LISA), and he facilitates workshops on CMS. Andrew has also served as Managing Director for Central & Eastern Europe for Berlitz GlobalNet and Managing Director of HEP, the electronic publishing arm of the Holtzbrinck Publishing Group that includes Scientific American, Henry Holt, St. Martin’s Press, Farrar Straus and Giroux, as well as Handelsblatt.
Patricia Eagan
Patricia Eagan is the Senior Manager of Web Communications at The Jackson Laboratory, a nonprofit biomedical research institution and National Cancer Institute-designated Cancer Center based in Bar Harbor, Maine. In addition to her role of managing overall web strategy, including e-marketing and social media, Patricia is also responsible for providing direction on emerging online trends and technologies. Patricia has been involved in researching content management technologies for almost 10 years and was an early adopter of a WCMS solution for Jackson. In addition, she has been an active participant in the ever-evolving ECM arena and has been involved in the selection and implementation of a DAM system as well as responsible for the recent selection and implementation of an enterprise search solution. As a member of AIIM, Patricia has completed certificates in both ECM Practitioner and ECM Specialist. Patricia is also a member of CMPros and has been a champion for adoption of ECM practices at Jackson, leading a taxonomy project to support enterprise search. Prior to her work at Jackson, Patricia held positions as Director of Product Development, Quality Assurance and Technical Communications and Director of Internet Strategy at Erisco in NY. Patricia recently completed a Master’s Certificate in Instructional Technology Design at UMass, Boston. John Eckman
His expertise includes user experience design, presentation-tier development, and software engineering. Prior to Optaros, he was Director of Development at PixelMEDIA, a web design and development firm in Portsmouth NH, focused on e-commerce, content management, and intranet applications. As Director of Development, he was responsible for managing the application development, creative services, project management, web development, and maintenance teams, as well as providing strategic leadership to teams on key client accounts, including Teradyne, I-Logix, and LogicaCMG. Previously, John was a Principal Consultant with Molecular, a Watertown MA-based professional services and technology consulting firm. In this role he was responsible for leading technical and user experience teams for clients including JPMorgan Invest, Brown|Co, Knights of Columbus Insurance, and BlueCross and BlueShield of Massachusetts. Before becoming a Principal Consultant, he served in a number of other roles at Tvisions / Molecular, including various project lead roles as well as User Experience Manager and Director of Production. John's technical background includes J2EE and .NET frameworks as well as scripting languages and presentation-tier development approaches, in addition to information architecture, usability testing, and project management. He received a BA from Boston University and a PhD from the University of Washington, Seattle; he completed an MS in Information Systems from Northeastern University in 2007. He lives with his wife and two cavalier spaniels in Newburyport, MA. Michael Edson
Michael Edson is the Smithsonian Institution’s Director of Web and New Media Strategy. Michael has worked on numerous award-winning projects and has been involved in practically every aspect of technology and New Media for museums, including content development, digitization, blogging, gaming, public access to collections, information architecture, networking, place-of-business applications, programming, project management, graphic design, animation, audio and video production, mobile platforms, and citizen-created content. Michael speaks widely on Web and New Media topics and helped create the Smithsonian’s first blog, Eye Level, and the first Alternate Reality Game to take place in a museum, Ghost of a Chance. Michael has a BA from Wesleyan University.
James Ellis
Web Director/Web Strategist for the Wisconsin Alumni Association since 2006, James Ellis (www.saltlab.com) has been a student, teacher, writer, photographer, art director, web designer, artist, drummer, journalist, online pundit, analyst, model, bad painter, and a rock star in his own mind. He has lived in New Jersey, Great Britain, Florida, Texas, North Carolina and Wisconsin and enjoys music, fountain pens, fonts, anything happening online, as well as making lists.
Ben Elowitz is CEO of Wetpaint, the leader in social publishing. Wetpaint powers more social sites than any other platform, including sites for more than 100 brands, and over 1 million consumer sites. Prior to starting Wetpaint, Ben co-founded Blue Nile, the leading online retailer of certified diamonds and fine jewelry and now a nearly $1 billion market cap public company. At Blue Nile, Ben was responsible for the company’s technology and consumer experience. Ben came to Blue Nile from the early e-commerce retailer Fatbrain.com, where he was the third person hired at the company. Fatbrain became a public company in 1998 and was acquired by Barnes & Noble in 1999; and prior to Fatbrain, Ben was a consultant at Bain & Company’s San Francisco office. Ben is a graduate of the University of California, Berkeley with a B.S. and a B.A. Angela Foster Angela is Manager of Internet Solutions at FedEx.com, leading a team that supports all content including content management tools, localization, enterprise search and analytics across the FedEx.com domain. With over 10 years of experience delivering e-commerce and digital media solutions for start up to Fortune 100 companies, Angela has increased the quality and output of FedEx's Global Content Management team and continues to grow its service offerings. Recent and ongoing projects include the implementation of enterprise search and SEO strategies, enhancement of CM tools, and the implementation of a site-wide RIA framework. Angela holds a BA in English, MBA and MS in Information Systems from Boston University. Elizabeth Foughty Aaron R. Fulkerson
Aaron is a multifaceted entrepreneur and technology advocate. He is a recognized expert in enterprise systems, collaboration, social media, open source and software in general. He is regularly invited to speak at conferences and seminars, to contribute to industry blogs and to lecture on these topics at Universities. Aaron co-founded MindTouch Inc. in 2005 and has guided MindTouch from a grass roots open source project to the number one downloaded enterprise wiki in the world with an impressive customer list of Fortune 500 corporations, mid-market companies and government agencies. Prior to co-founding MindTouch, Aaron was a member of Microsoft’s Advanced Strategies and Policies division and worked on distributed systems research. He also previously owned and operated a successful technology consulting firm, Gurion Digital LLP, for 5 years. He has held senior positions at software startups and has helped to launch several non-profits and businesses outside the software industry. Aaron received his BS in Computer Science from University of North Carolina—Chapel Hill. He resides in San Diego, CA with his wife and daughter. Dan Galvez
Dan is a Founder of Hedgehog Development and its Senior Vice President of Business Development and Strategic Alliances. Hedgehog Development is an application development and integration services company specializing in .NET development for custom applications, Intranets, Business Intelligence, and Web content managed and community based Web sites. Dan’s primary role is that of a mentor to his customers in helping them understand the Microsoft technology stack and coordinating the resources needed to realize the value from their technology investment. Dan brings to Hedgehog Development a solid background in Web development and technology strategy consulting, content management, e-commerce, and personalization techniques. Prior to founding Hedgehog Development, Dan was Vice President and Founder of a successful technology consultancy, which focused primarily on the Wealth Management Industry, where he serviced companies such as Bank of New York, Bear Stearns, Sony BMG, and BMW. Dan has spoke at several Wealth Management conferences on the topic of technology strategies and continues to speak about the value of CMS, SharePoint based Intranets and Software Development best practices. Brad Gandee Vice President of Product Marketing and Management brings more than 10 years of expertise in digital media security and protection technologies. His background includes expertise in business strategy, market research, market development, and product management. Most recently, he was the technical evangelist for ContentGuard, a leading DRM technology development company where he was responsible for the Company's strategy in the standards arena. At ContentGuard, he was also responsible for their licensing program to the mobile telecom industry. He served on the Boards of Directors of the Internet Streaming Media Alliance and the MPEG Industry Forum and is a frequent speaker at digital media security industry conferences. He also played a pivotal role in the development of XrML, eXtensible rights Management Markup Language, which is the baseline technology for the Rights Management Services platform from Microsoft. Prior to joining ContentGuard, Mr. Gandee was President of a start-up, DeskGate Technologies, with proprietary technology for packaging, distribution, and tracking of digital content. Brad is a graduate of the University of Pennsylvania and holds an MBA from the Wharton School of Business. Chip Gettinger
Chip Gettinger is Vice President XML Solutions, at SDL and Trisoft (www.trisoftcms.com). He is responsible for managing successful customer deployments of the Trisoft Component-based Content Management System (CCMS) using DITA as an information model. He has over 20 years experience in technical sales and an active participant in the industry as well as with customer deployment of DITA with CCMS solutions. Chip has held management positions in sales, product marketing, training, course development and technical writing at Astoria Software, Harlequin, XyEnterprise and Agfa Corporation. He received his bachelor's degree in Graphic Arts Technology, Business Emphasis, from Northern Illinois University. Frank Gilbane
Frank Gilbane has been writing about, organizing conferences on, and consulting to Fortune 2000 companies and government agencies on information management technology since the early 80s. Frank is President & CEO of the analyst and consulting firm Gilbane Group, Inc., and organizes the Gilbane Conferences. Frank is also a Managing Partner at Lighthouse Seminars LLC, a producer of educational events for IT. Frank was a member of the Board of Directors of market research and consulting firm CAP Ventures (now Questex/InfoTrends), Inc. and the founding Director of their Dynamic Content Software Strategies service. Frank was the founder and former president of Publishing Technology Management, Inc., a founder (with Yves Stern and Guy Fermon) of the French firm TechnoForum SARL (now owned by Reed Exhibitions), and co-founder of the Documation conferences in North America and Europe. He has held various positions in software development, marketing, and senior management at Texet Corporation and Quadex Corporation. He was a founding member of the Board of Advisors to SGML Open (now OASIS), is a past member of ANSI, ISO, and CALS Standards Committees where he was an independent expert working on SGML markup language and style sheet technologies, the Graphic Communications Association (GCA), numerous editorial advisory and corporate boards, and a recipient of the GCA's TechDoc award. Frank has a BA in Philosophy from Boston University, and an MA in Philosophy from Tufts University
Paul Gillin
Paul Gillin is a writer and content marketing consultant specializing in technology and new media. He advises business-to-business marketers on strategies to optimize their use of online channels to reach buyers cost-effectively at different stages of the buying cycle. He specializes in social media and the application of personal publishing to brand awareness and business marketing. Paul is a veteran technology journalist with more than 23 years of editorial leadership experience. He was founding editor-in-chief of TechTarget, one of the most successful Internet media companies. Previously, he was editor-in-chief and executive editor of Computerworld. His award-winning book, The New Influencers, chronicles the changes in markets being driven by the new breed of bloggers and podcasters. His next book, Secrets of Social Media Marketing, will be published in the fall of 2008. Paul is a Research Fellow at the Society for New Communications Research. He also chairs the Social Media cluster for the Massachusetts Technology Leadership Council. He blogs at www.paulgillin.com.
John Girard is the Founder and CEO of Clickability. Under his leadership, Clickability has grown from a garage-based dream of four Stanford graduates to become the most successful single-source provider of on demand Web Content Management (WCM) solutions for media and enterprises. The biggest names in publishing, including the Wall Street Journal, CNN Interactive, and Dwell Magazine, rely on Clickability’s on demand content management applications to deliver the news to millions of readers each day. As CEO of Clickability, John’s primary responsibilities are driving the strategic vision of the company, including developing product and partnership strategies and fundraising. Seth Gottlieb
Seth Gottlieb is the founder and principal of Content Here, an analyst firm and consultancy specializing in content technologies. With 15 years of experience in software and professional services, Seth has helped businesses large and small improve the efficiency and effectiveness of their content management and publishing processes. He has held leadership positions at several companies where he has deployed systems using a variety of content management technologies, and developed prototypes in many more. Seth has been a regular contributor to CMS Watch and is the author of Open Source Web Content Management in Java and other articles and reports that have received critical acclaim. Considered a leading authority on the open source content management marketplace, Seth has presented at international conferences including the Gilbane Conferences on Content Technologies, Content Management Forum, Enterprise 2.0, and KM World. Seth served on the 2005/2006 Board of Directors of Content Management Professionals, a membership organization for content management practitioners. Yogesh Gupta
Yogesh Gupta was appointed President and Chief Executive Officer of FatWire Software in August 2007. Yogesh oversees all global operations of the company, including sales, marketing, development, finance and professional services. He also serves on FatWire's Board of Directors. A customer focused and visionary technology executive, Yogesh brings over two decades of experience in product development, marketing, strategy, planning and business development to FatWire. Prior to FatWire, he held increasingly responsible senior management roles at CA (NYSE: CA), most recently as Senior Vice President and Chief Technology Strategist. His other roles at CA included five years as Chief Technology Officer, SVP of Worldwide Product Marketing, SVP of Strategic Planning, as well as General Manager of CA's $2 billion distributed product portfolio. In 2004, Yogesh was selected by InfoWorld as one of the 25 most influential CTO's worldwide. Before CA, Yogesh held technical and management roles at various companies including Cullinet Software and Burroughs Corp. A recognized expert in emerging technologies and industry trends, Yogesh is a published author and much sought-after speaker who regularly presents to audiences ranging from CIOs to CTOs, to industry analysts, financial investors and the media. He also serves on the boards of multiple industry and academic consortia. Yogesh holds a Bachelors degree in Electronics Engineering from the Indian Institute of Technology in Madras and a Master's degree in Computer Science from the University of Wisconsin. Heather Hedden
Heather Hedden is an information taxonomist with Hedden Information Management. She previously worked as a senior vocabulary editor at Gale (formerly part of Thomson) and then as an independent taxonomy and indexing consultant through Hedden Information Management. Heather is author of Indexing Specialties: Web Sites, published by Information Today and has written articles for EContent, Intranets, The Indexer and various other publications. She teaches continuing education workshops in taxonomy creation and web site indexing through Simmons College Graduate School of Library and Information Science. Heather is a the founder and manager of the Taxonomies & Controlled Vocabularies Special Interest group of the American Society for Indexing, is the past manager of the Web Indexing SIG, and is past-president of the New England Chapter of the American Society for Indexing. Ulrich Henes Fred Hollowood Sophie Hurst
Sophie Hurst is a member of the Chartered Institute of Linguists and a Senior Product Marketing Manager at SDL, where she is responsible for SDL’s global authoring, terminology and automated translation solutions. Speaking 5 languages and with experience having worked at various IT companies previously to SDL, she has gained a good understanding of the requirements for Global Information Management strategies within organizations. Rob Joachim Robert Joachim is a Lead Information Systems Engineer at the MITRE Corporation in McLean, Virginia. He works in MITRE’s Corporate Communications and Knowledge Services division, where his roles include managing the MITRE information retrieval and delivery service. This service has a focus on enterprise and intranet search, information findability, and expertise finding. He has over 25 years of experience as a user and implementer of online information retrieval systems. He holds an MS in information systems from George Mason University, an MA in library science from the University of Michigan, and a BA from Western Michigan University. Karl Kadie Karl has over 15 years experience in business planning and strategy, marketing operations, partnerships, and business development. He is the former alliance marketing director for SDL International, a world leader in globalization solutions, where he managed alliances with leaders across the global content value chain, covering content management (EMC, Interwoven), authoring (Adobe, PTC, JustSystems), and publishing (PTC, XyEnterprise). Previously he held management positions with Veritas Software, Sun Microsystems, and Technology Channels Group, and consulted for industry leaders NCR, RIM, 3Com, Polycom, JD Edwards, Avnet, and Lucent. Ajay Kapur Ajay is Principal and VP of Product Development at Apps Associates, a Product Development and IT service provider in Oracle applications & technologies. It has offices in Westford, MA (Headquarters), Germany and India, and was recognized as one of the fastest growing private companies in America (Inc.500) in 2007. At Apps Associates, Ajay leads the development of their Report Lifecycle Management Solution (RLMS) and ShipConsole products. He is also actively engaged in implementing Oracle Applications at Apps Associates’ clients with particular interest in areas of content management and CRM. Prior to joining Apps Associates, Ajay worked in the field of automatic voice recognition and has held senior positions in R&D at Dragon Systems (now part of Nuance) and Visteon. Ajay has a PhD in neuroscience from the University of Wisconsin-Madison and an MS in Computer Science from BITS, Pilani, India. He has published various articles on learning and memory and neural modeling in peer-reviewed journals and has presented papers at international conferences. Associates. Ajay also has interests in content management and semantic technologies. Ben Kiker
Ben is the Senior Vice President and Chief Marketing Office for Interwoven (NASDAQ:IWOV), a global provider of content management solutions. He is responsible for all aspects of Interwoven’s global marketing strategy including solutions, product, partner, customer and field marketing, as well as communications, awareness, and branding. Ben’s 20 year background in the technology arena includes experiences both as a user of enterprise technology solutions and as a marketer of those solutions. Since moving to Silicon Valley in 1991, Ben has held a variety of marketing management roles – product management, corporate communications, branding and field marketing – for technology companies ranging from start-ups to billion-dollar organizations. Prior to Interwoven Ben served as the Vice President of Americas Marketing for Siebel Systems, the company that established the customer relationship management (CRM) market and became the largest provider of CRM solutions in the world. In February of 2006 Oracle Corporation completed their acquisition of Siebel. Prior to Siebel, Ben served as the Chief Marketing Officer for Bellevue-based Onyx Software. He also worked with two Bay Area startups – Rapt (recently acquired by Microsoft) and Xtime – and helped those organizations build their initial marketing organizations. Ben also served as Vice President of Corporate Marketing for Clarify Inc., a global provider of customer relationship management and e-business solutions. Prior to joining Clarify, Ben was Director of Field Marketing at The Vantive Corporation (now part of Oracle), a provider of customer relationship management software. A frequent traveler for work and for fun, Ben appears on numerous industry panels and conferences. He is also a past volunteer for San Francisco Suicide Prevention and currently serves as the board chair for Springboard Forward, an award winning on the job coaching and mentoring service. John Kreisa
Mr. Kreisa has been working in high tech for over 17 years and is now leading product marketing at Mark Logic. He is also responsible for helping publishers, government agencies and enterprises understand how MarkLogic Server can help solve their XML content challenges. Prior to Mark Logic he spent over 6 years with Business Objects. There he held a number of corporate marketing positions including lead for the corporate demo team and Director of Product Marketing for SaaS products. Mr. Kreisa holds a Bachelor of Science degree in Computer Science from the University of Texas. Mary Laplante
Mary Fletcher Laplante manages Gilbane Group Vendor and Enterprise consulting and services. Mary also contributes to the Globalization Consulting practice and blog at http://gilbane.com/globalization/. She brings broad information technology marketing experience to the task of helping companies introduce new products. Ms. Laplante is a Partner Fastwater LLC, and was the first Executive Director of the industry consortium now known as OASIS (Organization for the Advancement of Structured Information Standards). OASIS provides a forum for the development of open e-business standards, typically built around XML. Before helping in the creation of OASIS, Ms. Laplante developed and managed her own consulting practice providing marketing and technical expertise in publishing-related applications and technologies. She has held executive and senior positions at several publishing software companies; she was President and Chief Operating Officer for Cygnet Publishing Technologies, Incorporated; Vice President of Marketing for Avalanche Development Company; and Vice President and Senior Product Manager at Scribe Systems, Inc. Prior to forming Fastwater, Ms. Laplante was a Director in the Document Software Strategies Group at CAP Ventures, Inc., a strategic consulting and research company that covers the markets for document technologies. Ms. Laplante is a frequent speaker at industry events like The Gilbane Conferences, Internet World, The Seybold Seminars, and the Gartner Group Internet Electronic Commerce conference. David Lee
David Lee is eBusiness Manager, 3M Company. 3M Company sells more than 60,000 products in more than 200 countries, and manages content in more than 40 languages. A single global enterprise data warehouse drives portals for Sales Representatives, eCommerce websites, Channel Partner extranet sites, Customer Service systems, industry data pools, and Technical Inquiry applications. Simple math shows that managing this much content requires that "less" truly must be "more". David founded and manages 3M's Global Content Services organization, which provides internal digital asset (DAM), product information (PIM), enterprise content management (ECM), and translation technology services to 3M's subsidiaries all over the world, and coaches its global businesses on content management strategies. David consults internationally within 3M about strategies to manage very large amounts of detailed information, while providing countries, businesses, and applications the customized content which they require. David holds a Bachelors degree in Quantitative Economics and Decision Science from the University of California at San Diego, and a Master's of Business Administration with a concentration in Information Management from the University of Texas at Austin. Prior to his role at 3M Company, David various IT roles at Ford Motor Company and at Procter & Gamble. Stephanie Lightman David H. Lipsey David Lipsey is the Managing Director for FTI’s Media & Entertainment practice and is based in Washington, DC. Mr. Lipsey has over 25 years of experience in the diversified media and entertainment sectors, including newspapers, magazines, trade and technical publishing, commercial printing, syndication services, cable, broadcast and studio work. He joined FTI in 2008. With his extensive content industry background, he has worked across the sector on diverse advertising, physical and digital distribution projects, digital asset and enterprise content management, content governance and content monetization strategies and projects. He is widely known as an innovative thought leader and speaker on contemporary content issues, including current work on digital revenue assurance and “prospering in the era of digital media” for the media and entertainment community. During the course of his career, Mr. Lipsey has been engaged with complex organizational and software / technology projects for numerous media companies. Prior to joining FTI, Mr. Lipsey was the Industry Principal for Media & Entertainment at SAP. Before joining SAP, Mr. Lipsey was one of the founders of Artesia Technologies, a highly regarded provider of digital asset management software (now a division of Open Text). Mr. Lipsey contributed directly to much of the original “ground level” understanding of the importance of digital content. He was the Vice President for Media & Entertainment at Artesia. Before Artesia, Mr. Lipsey began his media career on work with New York Times on the roll-out of the NYT National Edition. Subsequently he joined Publishing Business Systems (acquired by DTI Inc.), a leading provider of newspaper circulation, advertising, accounting and other business software. Prior to leaving for Artesia, he was the Vice President for Strategic Business Development, responsible for the company’s wide-ranging newspaper group relationships John Newton June Nugent
June Nugent is the Director of Corporate Knowledge Resources at NetScout Systems in Westford, Massachusetts. She oversees NetScout’s worldwide technical Training organization, Sniffer University, as well as Technical Publications, User Communities (both internal and customer-driven), and chairs the Intranet Steering Committee. As the strategic lead on information design, delivery, and management, June is always on the lookout for the right tools and techniques to make information more relevant, timely and accessible. June is now chronicling the NetScout rollout of Google Search, inside the firewall, to its recently doubled (through acquisition) worldwide workforce who is suffering from “information disorder”. June has over 25 years of industry experience in professional writing, technical communications, training, and knowledge management. She holds a BA in Journalism and Political Science from Indiana University, an MA in Technical and Professional Writing from Northeastern University, and a Certificate in Paralegal Studies from Bentley College. Glenn McInnis Glen McInnis is the Practice Area Lead for Enterprise Content Management at non-linear creations. With an educational background in computer science, Glen’s focus is on leading the non-linear team to deliver the technical architecture for a wide range of content management initiatives. Glen is a regular contributor to the non-linear blog (www.nonlinear.ca/blog) and is the author of several non-linear whitepapers on content management. Glen’s other contributions to the field include papers and presentations at a variety of conferences: International Association for Management of Technology, UNESCO Forum on Open Source Learning and Content Management Systems, and the Symposium on Semantic Web. Working in content management since 1999, Glen has had the opportunity to work for a wide range of clients and has completed over 30 content management projects. Some notables include web content management deployments of over one million pages, a records management deployment for the national criminal database, and a unified e-learning system deployed across Canada’s six top banks. Nicholas McMahon
Nic McMahon is the VP and GM Jonckers US and has worked in the localization industry for over 12 years. During his career Nic has been fortunate to hold management positions across many different business functions – purchasing, operations, stock, sales and marketing which provides for a unique insight into the general running of the US for Jonckers. During his time in localization he has also been lucky enough to have had direct involvement in many of the major acquisitions and technology developments that have helped to shape the overall industry. Curt Monash
For a quarter-century, Curt Monash has been a leading analyst of and strategic advisor to the software industry. Praised by Lawrence J. Ellison for his "unmatched insight into technology and marketplace trends," Curt was the software/services industry's #1 ranked stock analyst while at PaineWebber, Inc., where he served as a First Vice President until 1987. Since 1990 he has owned and operated Monash Research (formerly called Monash Information Services), an analysis and advisory firm covering software-intensive sectors of the technology industry. In that period he also has been co-founder, president, or chairman of several other technology startups. Curt writes and/or edits most Monash Research publications, including white papers, the Monash Letters (part of the Monash Advantage program) and the blogs DBMS2, Text Technologies, and Strategic Messaging. Curt has written for numerous publications and is currently writing for A World of Bytes for Network World. Curt also has appeared on NBC, CNBC, CNN, and National Public Radio. Lynda Moulton
Currently Lead Analyst for Enterprise Search for The Gilbane Group, Lynda Moulton is also a consultant on information technologies and knowledge management. She has over 30 years of experience using and implementing search technologies, and developing technology-based solutions for managing enterprise content. Following employment at Union Carbide Corporation and Arthur D. Little, Ms. Moulton founded Comstow Information Services in 1980 to develop database technology for enterprise content management, a software application, BiblioTech?. She is also a leader in the Boston KM Forum, which holds semi-monthly meeting in the greater-Boston area. She is widely published and a frequent speaker at conferences and seminars. Her current thinking and research commentary on search can be seen at: http://gilbane.com/search_blog/ and other projects and writings are at http://www.lwmtechnology.com.
Gary Muddyman
Gary Muddyman is Managing Director and CEO of Conversis. Established in 2003. Muddyman, together with a team that brings more than 60 years to the Globalization, Internationalization, Localization and Translation market, founded Conversis with the idea of advancing the understanding and use of localization and translation as a strategic business tool. As Managing Director and CEO, Muddyman leads the company's strategic business development. Conversis is now one of the world's fastest growing GILT businesses. Earlier, Muddyman spent 16 years working for London-based HSBC Asset Finance U.K. Ltd., one of the largest banking and financial services organizations in the world. During his tenure there he led various product, commercial and business development divisions. Muddyman received his master's degree inbusiness administration from Warwick University. Leslie Owens
Prior to joining Forrester, Leslie managed the enterprise search program at Abbott Laboratories. In this role, she developed the enterprise search software strategy and guided the selection of ontology management software. In addition, she advised on the development of file plans for records management and built taxonomies for enterprise digital asset management and Web content management systems. Prior to Abbott, Leslie developed metadata schema and retrieval aids as an independent consultant for Fortune 500 clients. Natasja H.M. Paulsen Natasja Paulssen is a partner at the Dutch consultancy firm Ordina and works mainly on projects concerning human-sensible information, i.e. information that has to be read by people. She lives by the following words: “Science must begin with myths, and with the criticism of myths” (Karl Popper), believing that an idea unchallenged is worth less than nothing. Besides working on projects Natasja developed EPA, an implementation methodology tailored to the information needs of working apart together. In the content management area she developed a Content Management Capability Maturity Model, which helps position an organization's maturity on the domains content, process, organization, people and technology. She also developed the SPOT communication model, which enables a free flow of information within an enterprise. More information can be found on www.DutchRoseReflections.com Steve Paxhia At The Gilbane Group, Steve leads a consulting practice focused upon the strategies and technologies employed by commercial and enterprise publishing professionals. He assists small publishing technology company's turn their ideas into profitable businesses and larger companies in assessing their strategy and current performance and then helping to accelerate their growth. In the past ten years, Steve has worked with more than 30 companies by helping refine their strategic plans, raise capital, devise go-to-market plans, and make and integrate acquisitions. Steve also mentors a number of CEOs and offers training on board meeting preparation. Before joining the Gilbane Group, Steve founded several successful consulting Practices and served as Chairman of Rovia - A start-up that developed secure fully featured e-books for the college market. Steve has considerable experience with custom publishing, licensing of intellectual property, electronic publishing work flow and technology, and EDI. He was the founder of the publishing industry's Pubnet e-commerce and information system. Before that, Steve was CEO of Inso Corporation. Under his leadership, Inso grew from a 35 person division of Houghton Mifflin Company to a 1000 person public company with sales of $100 million dollars. Steve led the IPO and two subsequent offerings and led the company through 10 successful acquisitions. He also established a comprehensive mentoring program to develop promising young managers into capable executives. Before Inso Corporation, Steve ran Berlitz Translation Services for three years providing him with significant experience in running service businesses and dealing with international clients. Previous to Berlitz, Steve held a series of progressively responsible Sales and Marketing positions at Macmillan Publishing Company culminating in the role of Marketing Vice President. Steve has served on the Boards of SpyGlass and Mathsoft and is Deploy Solutions - a developer of Human Resources technology. Steve also sits on several non-profit boards. Steve holds a Bachelors degree from SUNY Cortland and an MBA from RIT. He has spoken on numerous industry panels and has presented to area forums for aspiring entrepreneurs. Stephen Powers
Stephen comes to Forrester with many years of experience in information technology management and customer software applications. Most recently, Stephen served as vice president and general manager of a software startup in Cambridge, Mass., managing client engagements in the areas of CRM, asset management, and supply chain management. Prior to that, he spent eight years at ZDNET (later CNET), where he led IT groups responsible for enterprise content management, eCommerce, search applications, and data warehousing. Stephen began his career at TV Guide, working on a project to upgrade the magazine's publishing system.
Sid Probstein is currently Chief Technology Officer at Attivio, responsible for technology strategy and innovation. Sid brings to Attivio more than 15 years experience leading successful engineering organizations and building complex, high-performance systems. Previously, he was CTO at GCi, where he headed up development of the company's next generation commerce platform. He also served as Vice President of Technology at Fast Search & Transfer, where he developed next-generation search, text mining and multimedia capabilities, and applied them for some of the world's most interesting companies. Sid also served as VP, Engineering at Northern Light Technology, where he produced the very first enterprise version of the award-winning search engine; Director of Software Engineering at Freemark Communications, where he helped implement the first "free" email service; and Principal Architect/System Manager at John Hancock Financial Services, where the integrated sales illustration and client management system he designed was featured as a Microsoft Solution-in-Action case study. Prabhakar Raghavan
Prabhakar Raghavan has been the head of Yahoo! Research since 2005. His research interests include text and web mining, and algorithm design. With his considerable expertise in search technologies Prabhakar leads Yahoo!’s Search Strategy. He is a consulting professor of Computer Science at Stanford University and editor-in-chief of the Journal of the ACM. He has co-authored two textbooks, on randomized algorithms and on search. Raghavan received his PhD from Berkeley and is a member of the National Academy of Engineering and a fellow of the ACM and of the IEEE. Prior to joining Yahoo!, he was the chief technology officer at Verity and has held a number of technical and managerial positions at IBM Research.
Kathleen Reidy Kathleen covers content management and collaboration technologies for The 451 Group. She has nearly a decade of experience in the content management, portal and search industries. Prior to joining The 451 Group, Kathleen was an independent consultant and writer, working for publications including Portals Magazine, eContent Magazine and The Gilbane Report, as well as for software vendors including BEA Systems and FatWire Software. Kathleen previously held product management and product marketing positions in Sun Microsystems' software division, managing search, portal and content management technologies and partners. Prior to joining Sun, she spent four years as an analyst at Giga Information Group (now part of Forrester Research), where she rose to lead Giga's coverage of the enterprise portal, search, content aggregation and information management markets. Kathleen holds a Master's degree in Library and Information Science from the University of Rhode Island and a BA in History and Political Science from the University of Massachusetts.
Bill Rosenblatt
Bill Rosenblatt is is a Senior Analyst in the Gilbane Group's Publishing Technology & Strategy Consulting Practice, and a recognized authority on digital media technologies, including content management, digital rights management, cross-media publishing, and content production systems, as well as on issues related to intellectual property in the online world. He has written several articles and contributed to technology standards initiatives in these areas, and he is the author of Digital Rights Management: Business and Technology (John Wiley & Sons) and managing editor of the Jupitermedia newsletter DRM Watch. He was one of the architects of the Digital Object Identifier, an emerging standard for online content identification and digital rights management. Before founding GiantSteps, Bill was Chief Technology Officer of Fathom, a knowledge destination web site for lifelong learners sponsored by Columbia University, the London School of Economics, Cambridge University Press, the New York Public Library, and other scholarly institutions. Bill defined Fathom’s content and e-commerce technology architecture and built its technology infrastructure. Bill’s publishing industry experience includes stints at McGraw-Hill and Times Mirror Co. (now part of Tribune Co.). Before joining Fathom, he served as VP of Technology and New Media for McGraw-Hill's trade magazine division, where he was responsible for implementing the business’ vertical market web portal strategy, including AviationNow.com, an information portal for the aviation industry. At Times Mirror, as Director of Publishing Systems, Bill implemented content management systems for many of Times Mirror's newspaper, book, and professional information publishing businesses, and helped develop the editorial system architecture for MDConsult, a web service for physicians. At Sun Microsystems, Bill served as a technology strategy consultant to Sun’s major media and publishing customers and did business development for Sun's video server product line. Then, as Market Development Manager for Media, Entertainment, and Publishing, he defined Sun’s market strategy for the industry and built alliances with software vendors who serve it. His career in digital media began at Moody's Investors Service, the bond rating agency, where he developed a pre-web-era architecture for electronic publishing of Moody’s credit reports. In addition to Digital Rights Management: Business and Technology, he is an author of three technical books for the publisher O'Reilly & Associates, which have been translated into French and Japanese; and he was a contributor to the book Electronic Publishing Strategies, published by Pira International Ltd. in the UK. He has been quoted in The New York Times, US News & World Report, Der Spiegel, The Globe and Mail, Australian Financial Review, Electronic Times (South Korea), Billboard, Editor & Publisher, Information Today, and on NPR's All Things Considered. He holds a B.S.E. with honors in Electrical Engineering and Computer Science from Princeton University and an M.S. in Computer Science from the University of Massachusetts, and he has had executive education at Harvard and University of Southern California business schools. Bill is a member of the Gerson Lehrman Group Media Council. Shannon Ryan
Since its inception as a self-funded start up a 1995, to the multi-million dollar organization it is today, Shannon's role at non-linear creations (NLC) has been to guide, create, and drive NLC and its impressive list clients through the challenges of the digital domain. From content management to analytics and enterprise search, Shannon balances his effort between client work and the stewardship of NLC. In senior roles before non-linear creations, Shannon raised USD $21.5 million in financing for a software analytics company, and recruited teams of developers from Russia. Fluent in Russia, he also drove sales activities in Siberia for a US based software company in the oil and gas industry. Shannon holds a B.A. in Soviet and Eastern European Studies from Carleton University and a Masters in International Relations from the University of Vienna. Andrew Savikas
Andrew Savikas is the Director of Publishing Technology at O'Reilly Media, and is the General Manager of O'Reilly's Tools of Change for Publishing division, which spreads the knowledge of publishing innovators in person, online, and in print. He blogs at toc.oreilly.com, and is also a regular contributor to the O'Reilly Radar blog. In addition to serving as Program Chair for O'Reilly's TOC Conference (scheduled for February 9-11 in New York) Andrew has worked on several key publishing technology initiatives at O'Reilly, including the design and deployment of an open-standards-based XML content distributionplatform. Andrew is an advisor to Safari Books Online, O'Reilly's joint venture with Pearson Technology Group. His recent work has also included helping to plan O'Reilly's ebook and digital publishing strategy. Andrew holds a B.S. in Media Studies from the University of Illinois at Urbana Champaign, and an MBA from Northeastern University in Boston. He is a frequent speaker at publishing and content management conferences, and is also the author of "Word Hacks: Tips & Tools for Taming your Text".
Thomas Schaefer . Tom Schaefer is a consultant with the U.S. General Services Administration in Arlington, VA. Tom has been in the IT field for 23 years in roles as diverse as Systems Programmer to Applications Engineer. Tom has spent a career interfacing systems that were never meant to "talk to each other" as well as building high-volume application processing systems for banks, retail and government. On his current assignment, Tom works with the GSA to help better utilize existing assets and advance new technologies to help the GSA fill its mission. One area of Tom's work with the GSA is with the Asset Management division. There, Tom works with the GSA Auctions team to ensure the application makes the best use of existing technology while maintain its desired place on the GSA's Unisys ClearPath mainframe. Mr. Schaefer holds a BS in Business Management and resides in Tampa, Florida. Eric Severson
A recognized XML pioneer and content management industry expert, Mr. Severson has over twenty years of experience in the technology field, ranging from hands-on product development and consulting to senior management roles in engineering and marketing. Mr. Severson is currently Chief Technology Officer and a co-founder of Flatirons Solutions Corporation, where he leads a consulting and systems integration practice specializing in content management and XML-based publishing. Prior to joining Flatirons in 2001, Mr. Severson was Chief Technology Officer for eConvergent, a software vendor specializing in correlating customer data across disparate databases and applications. From 1996-1999, he was an Executive Consultant for IBM Global Services, where he focused on content management and XML, and was a principal developer of IBM’s XML certification test. Before joining IBM, Mr. Severson served as Vice President and Chief Strategist for Interleaf, Inc., and was co-founder and CTO of Avalanche (a pioneer SGML/XML software company). A frequent conference speaker on DITA and otherXML-related subjects, Mr. Severson has been directly involved in key DITA designs and implementations performed by Flatirons. Mr. Severson is also a past President of OASIS, currently on the board of IDEAlliance, and a past board member of the AIIM Document Management Alliance. He holds an undergraduate degree from the University of Wisconsin, and completed Ph.D. coursework in Computer Science at the University of Colorado. Mr. Severson is a frequent conference speaker and contributor to the Gilbane CTO blog. Shawn Shell
Shawn Shell is the founder and Principal consultant at Consejo, Inc., a firm specializing in the development of information worker solutions. Shawn has spent almost twenty years in the information technology field. He has a broad range of experience, from help desk management to consulting practice management. He brings both the tactical experience of an inside IT professional, with the broad, strategic experience of a senior consultant. For the last seven years, Shawn has concentrated on the development of portal, collaboration and content management solutions using primarily Microsoft technologies, including SharePoint, Office, Groove, Content Management Server and custom ASP.NET applications. Prior to founding Consejo, Shawn held various management roles at Dell, Inc. Dennis Shirokov Jerry Silver
Jerry Silver has over 25 years of IT development and marketing experience, specializing in content management, collaboration, XML, and Web technologies. Jerry spent 15 years at Oracle in a variety of technical roles, most recently as Principal Product Manager of Oracle Application Server Portal. He also served as Director of Product Strategy with content management vendor NCompass Labs, now part of Microsoft, and was Director of Product Management for XMetaL, a leading XML authoring tool. Jerry is currently Lead Product Marketing Manager with EMC Documentum, responsible for XML services in the Documentum Platform. Nitish Singh Marc Solomon
Marc Solomon is Chief Knowledge Planner at PRTM, a global operational strategy consulting group. He has presented on recent series of SharePoint implementations he has led there at the Boston KM Forum and SIKM (Systems Integrators KM Leaders). He is also an adjunct professor in Boston University’s Professional Investigation Program where he trains budding PIs on using the web to crack criminal cases. The online version of the course is slated for early 2009. He has also consulted with BellSouth and Boston-based Cymfony where his performance measurement methods were applied to advertising effectiveness, public exposure and campaign tonality. At BellSouth Mr. Solomon led the integration of several competing business reference taxonomies into a unified class of industry management and marketing practices. Mr. Solomon is a contributing columnist to several trade magazines on enterprise knowledge tools, practices and business cases including Searcher, KM World and Baseline magazines. Solomon blogs on information usefulness at attspin.blogspot.com. Aaron Strout
Aaron Strout has recently joined Austin, TX based, Powered as the VP of marketing. As the head of marketing at Powered, Aaron will focus not only on day to day marketing activities but will also provide a social voice for the company. In this role, Aaron will continue with his speaking, blogging, podcasting and social networking activities with an eye toward creating awareness and lead generation for the company. Prior to joining Powered, Aaron was the Vice President of Social Media at Mzinga, a Burlington, Massachusetts-based provider of online communities and social networks for businesses. In his role, Aaron focused on tapping into the power of social media for business. In addition to his knowledge of the interactive and new media landscape, Aaron has more than 15 years of online marketing and advertising experience, with a strong background in integrated and online marketing. Before joining Mzinga, Aaron worked at Fidelity Investments in their retail division, with a focus on online and acquisition marketing. Aaron’s work at Fidelity revolved around Web strategy & marketing, as well as the development of interactive and print campaigns, including direct mail, e-mail, banner & print ads, and event marketing. Aaron is also a founding member and former president of (BIMA) and a member and former board member of the Massachusetts Innovation & Technology Exchange (MITX). Aaron was also recently elected an interim board member for the prestigious Social Media Club. He will be part of a team responsible for creating standards around social media and community. Bill Trippe
Bill Trippe is a Senior Analyst at the Gilbane Group, and President of New Millennium Publishing, a Boston-based consulting practice formed in 1997. Bill has more than 20 years of technical and management experience in content management, XML, and related technologies. He specializes in large-scale applications of content management technology, working with publishers who are typically converting extensive legacy databases and systems into more contemporary, open technology. He brings a unique blend of strategic and hands-on knowledge of the products and trends that are shaping the publishing and content technology marketplace. At The Gilbane Group, Bill covers trends and technologies in the content management industry and develops conferences and tutorials on XML and content management. He is a sought-after speaker and author in the XML field, and is the XML columnist for Transform, a Consulting Associate with the consulting and market research firm CAP Ventures, and a regular contributor to the magazine, EContent.
Brian Vandeventer
Brian VanDeventer manages an Enterprise Web Content Management Department for The Hartford, a Fortune 100 company. Brian has 10 years of experience architecting, developing and maintaining websites using FatWire. He helped develop a WCM Center of Excellence within The Hartford in 1999, which developed a proven methodology for developing websites using FatWire. Brian and his team currently manage over 70 internet/intranet sites and support over 150 content providers in 4 countries. Melissa Webster
Melissa Webster serves as a Program Vice President within IDC's Content Technologies research group. This group’s research programs track, analyze, and forecast markets and trends in document and content management software and services, search engines, text mining, categorization and other information retrieval technologies, authoring tools, XML, rich media asset management, and digital rights management. They also cover the online content market, providing information on emerging technologies and trends of interest to content providers and aggregators. Ms. Webster is the primary analyst for content management, document management, and digital asset management systems; authoring tools; and digital media. Ms. Webster has more than 20 years of experience in the software industry with enterprise software vendors and internet companies ranging from the Fortune 500 to venture-backed startups. She has held senior management positions in marketing, business development, and product development at Oracle, Information Builders, Object Design, RetailExchange, FairMarket, and UniSQL, and has a strong background in object-oriented and multimedia databases, XML, user interface design, and application infrastructure technologies. Ms. Webster formerly led IDC’s Application Life-Cycle Management research program. Ms. Webster holds a B.A. degree from Wellesley College.. Michael Wechner
Michael Wechner is co-founder of Wyona and the original creator of various Open Source projects such as Apache Lenya, Wyona Yanel and Yulup. Before entering the world of open source software he studied mathematical physics at the Swiss Federal Institute of Technology and was doing three years of basic research on computer simulations of dendritic growth at the Max-Planck-Institute. Michael organized the very first Open Source Content Management conference together with Eric and co-founded OSCOM and also spends a lot of time with other Open Source Content Management Software. In 2004 he started Wyona Pictures. In 2006 he initiated the Yulup, Yanel and Yarep projects, content management software for creature comforts. Michael lives with his family in the countryside close to Zurich, Switzerland. Jeff Whatcott
As vice president of marketing at Acquia, Jeff Whatcott leads all marketing activity for the company. Prior to joining Acquia Jeff served as vice president of marketing and business development in Adobe's enterprise business unit, responsible for the open source Flex rich Internet application development framework and the LiveCycle business process platform. Prior to Adobe, Jeff held a variety of senior product leadership positions at Macromedia, and Allaire. Jeff is a proven thought leader in platform technology strategy and a passionate advocate of the open source development model and community-centered marketing. He is a frequent public speaker and panelist on key topics including rich Internet applications, commercial open source, and social publishing. Jeff holds a Bachelor of Science degree in economics and Master of Business Administration degree, both from Brigham Young University. Fluent in English and Japanese, Jeff has helped grow strong businesses and form successful alliances worldwide. Tony White
Tony White is the Lead Analyst for the Gilbane Group's Web Content Management Consulting Practice, and contributor to the Web Content Management blog (http://gilbane.com/web_content_management_blog/). Over the past ten years, Tony White has been an analyst at both Giga Information Group (now Forrester Research) and the Yankee Group, and has served in senior marketing roles at Interwoven and BroadVision. More recently, Tony has founded Ars Logica, Inc., a high-tech marketing and advisory firm offering a range of strategic and tactical marketing services to software vendors and providing needs-analysis/product-selection support to enterprise clients. In addition to hosting and speaking at analyst, vendor, and user conferences across Europe, North America, and Asia-Pacific, Tony has delivered competitive analyses to the sales forces of companies such as Hewlett-Packard, IBM, and BEA. His clients have included Adobe Systems, Bristol-Myers Squibb, Ford Motor Company, JPMorgan Chase, Qantas Airways, Siemens, and numerous other Global 2000 companies. Rob Wiesenberg Rob Wiesenberg, CEO and founder of Contegra Systems, Inc. a privately held full-service Web development and software integration company specializing in building search and navigation solutions for online information publishers. Mr. Wiesenberg has more than 20 years of entrepreneurial and business leadership experience. He founded Contegra Systems in 1987 with the mission of delivering powerful and intuitive information management and search solutions to electronic information publishers and organizations with large content collections. As CEO, Mr. Wiesenberg has been responsible for successfully establishing strategic technology partnerships and has been instrumental in building Contegra’s client base which includes, WebMD, Inc. Otis Elevator, Cornell University, Pike & Fischer, Inc., TheDeal, Inc., BLR, Inc., Onvia, Inc., United Technologies, ECRI (Emergency Care Research Institute), Core Content Medicine, New York City Department of Housing, Indeco Manufacturing. Contegra Systems has been profitable for over 15 years and is a privately held corporation. Its offices are located in White Plains, NY and Chicago, IL. In addition, Mr. Wiesenberg provides consulting services to technology start-ups, information publishing companies and family owned businesses. He started his career working as a Marketing Manager for Kaga Electronics, Ltd., Tokyo, Japan. He holds a B.S. in Political Science from Union College, Schenectady, NY and speaks fluent Japanese and Spanish. Aaron Williams Aaron Williams is responsible for the Enterprise Services Community, which is one of the primary components of SAP¹s wider partner-customer ecosystem. As part of this role, he is also one of the leads responsible for SAP's collaboration workspace a co-development project between Jive Software, Intelligroup, Wipro, Enthiosys and Adobe, which provides customers, system integrators, technology partners and independent software partners within the SAP ecosystem a secure online environment to collaborate and foster virtual interaction. All of this has helped the community achieve record growth rates and levels of member engagement. Nathan Williams
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